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How To Maintain Intercontinental Hong Kong As The Market Leader In The Hospitality Industry
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This 40 page paper, including executive summary, examines the way in which the Intercontinental hotel in Hong Kong may retain its position as the market leader in hospitality industry. After a brief introduction the paper examines the position of the hospitality industry in Hong Kong and then looks at the competition faced by Intercontinental. A SWOT analysis is used to analyse the position of the hotel internally and within a broader environment. Following the analysis innovative plans are presented that will help the hotel remain as an industry leader. The bibliography cites 12 sources.
Filename: TEintercont.rtf

Management Communication: Essential for Success
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This six page paper that explores the importance of effective communication at the management level. Several tips and techniques are discussed as well as reasons it is important to the company as a whole.Bibliography lists seven sources
Filename: CWCommuc.wps

“Accident investigations”
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An eight page paper which looks at the way in which industrial accidents are investigated, in terms of the collection and assessment of data, and the conclusions which can be drawn from such analysis in terms of improving safety procedures and preventing the recurrence of accidents. Bibliography lists 8 sources.
Filename: JL2Acct.wps

“Brick and Mortar” and IT Project Management
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A 3 page paper discussing the similarities and differences of project management for physical (i.e., construction) and IT projects. Failing to identify all components of the project or results desired from it creates delays and budget overruns. This is a common problem with all types of problems, but particularly in IT. The purpose here is to compare the basics of “brick and mortar” projects and those centered in IT. Bibliography lists 4 sources.
Filename: KSproMgPhysIT.rtf

“Horse Sense: The Key to Success is Finding a Horse to Ride” by Al Ries and Jack Trout
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A 5 page book review of this business marketing text that was first published in 1990. No additional sources are used.
Filename: TGhorsense.rtf

“Leading Minds” by Howard Gardner and Stories of Leadership
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This 10 page report discusses the idea that leadership has certain key components that determine the characteristics and qualities of a leader. Howard Gardner demonstrates this fact through the use of the stories of great leaders in modern history. Then the report takes advantage of Christopher Vogler’s “The writer’s journey : Mythic structure for writers,” and Robert Brawer’s “Fictions of business: Insights on management from great literature,” to demonstrate how such stories support what Gardner is saying regarding the role of a leader and his or her story. Bibliography lists 3 sources.
Filename: BWleadin.wps

“Managers not MBA’s”
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This 4 page paper is a review of the recent book by Mintzberg “Managers Not MBA’s” where he argues that MBA courses are out of touch with the needs of businesses and attract the wrong kind of candidates into management. The bibliography cites 2 sources.
Filename: TEmanMBA.rtf

“Pyramid Power” IT
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An 8 page paper discussing the IT pyramid and its various levels, then identifying the place that two companies, USAA and Ford Motor Company, occupy in the pyramid. Includes 2 figures. Bibliography lists 3 sources.
Filename: KSitPyrPower.rtf

“The Bike Guys” Expansion
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A 3 page paper examining the current situation of a small bicycle repair shop to make recommendations for expansion. The Bike Guys seeks to expand its current business but is not profitable enough to support another dedicated location. There are several alternatives available to the company; the recommendation is that it automate financial and customer records right away; take advantage of the customer base it already has developed; create alliances with local retailers; and offer maintenance and repair promotions during the slowest seasons of the year. Bibliography lists 1 source.
Filename: KSmgmtExpBike.rtf

“The New American Workplace, Transforming Work Systems in the United States”: A Review of the Book by Applebaum and Batt
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A 6 page overview of the content and ideology presented in this extensive book about workplace evolution. These authors condense the findings of over two-hundred studies of the numerous changes which have occurred in the American workplace since the early years of our industrial history and identify common lessons which are available in these case studies. No additional sources are listed.
Filename: PPamWrkp.rtf

“The Power of Alignment” By George Labovitz and Victor Rosansky
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A 2.5 page book report on the business text that was first published in 1997. No additional sources are used.
Filename: TGpowalign.rtf

“The Serving Leader” by Jennings and Stahl-Wert
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A 4 page review of “The Serving Leader” by Ken Jennings and John Stahl-Wert. No additional sources cited.
Filename: RAsld.rtf

“There Go the Little Guys…”
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A 4 page paper outlining the method by which Wal-Mart enters a new market; undercuts prices on a scale that local mom-and-pop stores cannot match; puts those stores out of business; and then raises its own prices to pre-Wal-Mart levels when local consumers have no other choices available to them. Wal-Mart is not the only big-box store that puts pressure on small local business; Home Depot and Lowe’s have the same effect without using Wal-Mart’s predatory practices. Bibliography lists 8 sources.
Filename: KSWalLittleGuys.rtf

“Turned on: Eight Vital Insights to Energize Your People, Customers, and Profits” by Roger Dow and Susan Cook: A Summary and Chapter Review
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A 10 page paper which provides a chapter overview, summary, and review of this instructional business text. No additional sources are used.
Filename: TGturnedon.rtf

“United Airlines dispute”
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A paper which looks at the background to the airline dispute, and the various factors which have affected the industry since the 1980s in terms of relations between management, workforce and unions, and the effect that deregulation has had on safety issues.
Filename: JLUA.wps

"Busywork" vs Management in Good as Gold
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A 5 page paper discussing Joseph Heller's Bruce Gold in terms of inadvertent management practice. Bruce Gold served on a committee that met only twice and conducted no business. Bruce was charged with writing a report on the committee's activities, which he did not do as there were no activities to report. Nonetheless, everyone heartily congratulated Bruce on his excellent and incisive work. In this one instance, Bruce encountered many of the difficulties in business today: lack of direction; ineffective communication; and crushing preoccupation with producing documents whether or not they contain any information of value. Bibliography lists 7 sources.
Filename: KSGoodGold.wps

"Leadership A To Z" – Brief Overview
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4 pages in length. The writer briefly discusses the article's main idea, three important points and if any bias/faulty reasoning exists. No bibliography.
Filename: TLCLeadrAZ.rtf

"Staffing the World" -- Kelly Services Inc.
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This 3 page report discusses the temporary employment agency – Kelly Services. The company headquartered in Troy, Michigan, offers: "…human resources solutions that include temporary services, staff leasing, outsourcing, vendor on-site and full-time placement." This report looks at the company's history, what industries it serves, how many workers it utilizes, and how such an organization deals with booms and busts in the larger economy. . Bibliography lists 3 sources.
Filename: BWkellys.rtf

21st Century / Century Of Air Cargo
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A 5 page paper that looks at the industry's claim, and support for the claim that air cargo is the industry of the 21st century. The paper also looks at the current problems facing the industry and what international leaders, public and private, are doing to resolve those problems. Bibliography lists 7 sources.
Filename: Aircargo.wps

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